You can request a reprint on any Podzilla order. However, Podzilla will only cover the cost for a reprint in certain situations. 

When the Seller Pays 

The seller covers the cost if the issue is due to seller error or customer service such as incorrect artwork, the wrong product being sent, or a goodwill reprint. 

 

When Podzilla May Pay 

Podzilla may cover reprints caused by production issues, such as printing defects or items arriving damaged. You must submit a support ticket with photo proof of the item and shipping package in order for us to consider covering the reprint cost. 

If you submit a reprint before Podzilla reviews the issue, you will be responsible for the cost if it does not qualify.

1. Click My Orders from your store account.

2. Click Request Reprint on the order card.

3. Click the box next to the item you are reprinting.

4. Choose a Reprint Reason from the dropdown box.

5. Click Request Reprint.