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Shipping Updated about 1 month ago

Update Ship by Date

Training Order Management Shipping Customer Service Quick Guide

Open the Order

1. Click the Message icon on the cusomter's order.
2. Click the 3 dots next to Update Progress to open the Order Options dropdown.

Update Shipping Details

3. Click "Update ship by date"
4. Move the New ship by date out by at least 7 days.
5. Replace the Note to buyer field with the delay message and click Update and message buyer.

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