What happens if my payment fails?
If your payment fails for some reason, you’ll receive an email with an invoice to make your payment.
Related
More Articles
Getting Started
Welcome to Podzilla! The Podzilla website lets you manage products and orders associated with your shop(s). Let’s get you started.
Requesting a Reprint
Quick Answer
My Orders
Before you can fill an order, it must be linked to a product in Podzilla. Products are linked from your Etsy store to your Podzilla product by the SKU (or Stock Keeping Unit). This is a unique code that tells the system what product and variation (if applicable) the customer ordered. Think of the...
Is there a character limit for the bamboo lid engraving?
No, there is no set limit for the lid engraving. However, the text will get smaller as the phrase gets longer.
How do I change my account details?
From your Personal Account, click your name at the top right of the screen. This option gives you access to your overall profile options, including User Profile, Password, Billing Settings, Billing Reports, and Accounts.