What happens if my payment fails?
If your payment fails for some reason, you’ll receive an email with an invoice to make your payment.
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Getting Started
Welcome to Podzilla! The Podzilla website lets you manage products and orders associated with your shop(s). Let’s get you started.
My Orders
Before you can fill an order, it must be linked to a product in Podzilla. Products are linked from your Etsy store to your Podzilla product by the SKU (or Stock Keeping Unit). This is a unique code that tells the system what product and variation (if applicable) the customer ordered. Think of the...
Q4 Customer Service Guide🎄
Russ will send you an invitation to join the group but it does expire after a certain timeframe, so don’t forget to check back and see if you have the invitation.
Requesting a Reprint
Quick Answer
Order Cards
Each order shows up on a card with all the details for that order. It includes special identifiers to keep you updated on the order’s progress, action buttons, and special fields to communicate with Podzilla.