Where else can I get help and news on Podzilla topics?
If you aren’t already a part of the Podzilla Discord server (for instance, you are a member of the POD Roadmap community or the Learn and Earn Academy), DM @Russ Johnson or @Cary J on Discord and ask them for an invitation to the Podzilla server.
You’ll find a supportive community of Podzilla users there, as well as current announcements and resources.
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Saving Sales with Canva Photo Cards
This customer service option has saved many of my sales! It only takes a few minutes, and is well worth it. I've included the instructional video and my script. Be sure you modify it for your brand and voice.
Requesting a Reprint
Quick Answer
Creating Products
This SOP outlines the steps to create both regular and variant products in the catalog system, focusing on the new product creation form and SKU generation.
Is there a character limit for the bamboo lid engraving?
No, there is no set limit for the lid engraving. However, the text will get smaller as the phrase gets longer.
Missing or Delayed Mail/Packages
While PODZilla works hard to get every order out on time, once a package is in the hands of the carrier, delivery is out of our control. The good news is the majority of packages arrive safely.