What Happens When an Order is Returned to Podzilla?
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Getting Started
Welcome to Podzilla! The Podzilla website lets you manage products and orders associated with your shop(s). Let’s get you started.
Saving Sales with Canva Photo Cards
This customer service option has saved many of my sales! It only takes a few minutes, and is well worth it. I've included the instructional video and my script. Be sure you modify it for your brand and voice.
Shipping Profile Info
We use USPS Ground Advantage for all standard shipping. If your customers need their orders faster, Express upgrades are available. These use USPS Priority Mail, and pricing is as follows:
Creating Products
This SOP outlines the steps to create both regular and variant products in the catalog system, focusing on the new product creation form and SKU generation.
My Orders
Before you can fill an order, it must be linked to a product in Podzilla. Products are linked from your Etsy store to your Podzilla product by the SKU (or Stock Keeping Unit). This is a unique code that tells the system what product and variation (if applicable) the customer ordered. Think of the...