Help Center

How can we help?

Search our knowledge base or browse categories below.

How-To Videos

Articles about how-to videos

How to Use the Candle Design Template

TRANSCRIPTThis article explains how to use Podzilla’s candle design templates, including layout options, alignment guides, background usage, sublimation printing behavior, and best practices for ...

382 views Updated 4 months ago

How to Use the Mug Design Templates

NOTE:  There are four templates for mugs: 2. 11oz for White and Accent mugs 4. 15oz for White and Accent mugs 6. 11oz Black Mug 8. 15oz Black Mug TRANSCRIPTThis article explains how to use Podzi...

152 views Updated 4 months ago

Apparel Deep Dive: Catalog, Templates, Products & Orders

This guide walks through everything you need to know about working with apparel in Podzilla — from browsing the catalog and using the print template, to setting up products, syncing SKUs, and approving orders. It's based on Valerie's comprehensive video tutorial above, which demonstrates each step on screen.

721 views Updated 3 months ago

Saving Sales with Canva Photo Cards

This customer service option has saved many of my sales! It only takes a few minutes, and is well worth it. I've included the instructional video and my script. Be sure you modify it for your brand and voice.

347 views Updated 4 months ago

How to Use the Ornament Design Templates

TRANSCRIPTThis article explains how to use Podzilla’s ornament design templates, including safe areas, bleed zones, background coverage, and best practices for preparing ornament artwork for subl...

172 views Updated 4 months ago

How to Use the Shirt Design Template

NOTE:  Use this template for Comfort Colors® 1717, Bella + Canvas 3001, and Gildan 18000 shirts. TRANSCRIPTThis article explains how to use Podzilla’s ornament design templates, including safe ar...

203 views Updated 4 months ago

How to Use the 16oz Tumblers Design Template

TRANSCRIPTThis article explains how to use Podzilla’s design templates for the 16 oz glass cup, including safe areas, bleed considerations, sublimation printing behavior, and best practices for p...

120 views Updated 4 months ago

How to Use the 20oz & 40oz Tumblers Design Templates

TRANSCRIPTThis article explains how to use Podzilla’s Canva and Photoshop design templates for the 20 oz and 40 oz stainless steel tumblers, including layout options, safe design areas, bleed con...

336 views Updated 4 months ago

Using Smart Mockups - Candles

TRANSCRIPTThis tutorial explains how to use Podzilla candle smart mockups (PSD/Photopea/Photoshop-style “smart objects”) to create realistic candle listing images faster—especially matching the c...

196 views Updated 4 months ago

Adding Different Images for Different Color Shirts

101 views Updated 4 months ago

How to create Products

132 views Updated 4 months ago

Creating Products & Handling Orders

122 views Updated 4 months ago

Catalog Updates

99 views Updated 4 months ago

Using Smart Mockups - Ornaments

87 views Updated 4 months ago

Requesting a Reprint

Quick Answer

158 views Updated 4 months ago

Creating Manual Orders

99 views Updated 4 months ago

Using Smart Mockups - Drinkware

95 views Updated 4 months ago

Import From Etsy Tool

The Import from Etsy tool is particularly useful when creating Podzilla products with variations such as shirts and candles. The video below goes into detail on how to import products.

94 views Updated 4 months ago