How-To Articles
Articles about how-to articles
What is Podzilla?
At Podzilla, our mission is to provide you with top-notch service, exceptional quality, and unparalleled support as you grow your Print-On-Demand business. We are committed to making your experience with us seamless and successful.
Catalog
The product catalog is divided into categories on the sidebar menu and the top right of the catalog screen.
Order Cards
Each order shows up on a card with all the details for that order. It includes special identifiers to keep you updated on the order’s progress, action buttons, and special fields to communicate with Podzilla.
I'm a member of a partner group. How do I get started?
If you are part of the POD Roadmap or Learn and Earn Acacemy, direct message Russ or Cary in that group's support platform. They will verify your information, set up your account, and send you an email with instructions to access your account.
My Products
This section is where you see your products and create new ones. The default setting is Grid view, but you can see all your products in a list by clicking the List button.
Your Account
Account Profile
My Orders
Before you can fill an order, it must be linked to a product in Podzilla. Products are linked from your Etsy store to your Podzilla product by the SKU (or Stock Keeping Unit). This is a unique code that tells the system what product and variation (if applicable) the customer ordered. Think of the...
Missing or Delayed Mail/Packages
While PODZilla works hard to get every order out on time, once a package is in the hands of the carrier, delivery is out of our control. The good news is the majority of packages arrive safely.
SKU's and How to Use Them
A SKU is a unique code that tells the system what product and variation (if applicable) the customer ordered. Think of them as product ID numbers to:
Knowledge Base
The knowledge base is your first stop for questions on using Podzilla. It contains How-To articles, videos, and product information. It also features a robust search to find answers easily.